Effective Date: September 16, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the "Terms") govern your access to and use of the services, website, materials, communications, reports, recommendations, and related offerings provided by Northshore Acoustics Studio Ltd. ("Northshore Acoustics Studio Ltd.", "we", "us", or "our"). By engaging our services, requesting a quotation, paying an invoice, signing an engagement letter, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all clients, prospects, and users of services provided by Northshore Acoustics Studio Ltd., including acoustic consultation and site assessment, studio room design and layout planning, soundproofing recommendations and treatment plans, bass trap and absorber installation guidance, mixing and mastering room optimization, voice-over and podcast booth acoustics, and noise control analysis for creative spaces.

2. Scope of Services

Northshore Acoustics Studio Ltd. provides professional acoustics-related consulting and advisory services for residential, commercial, and creative spaces. Our services may include, without limitation:

Unless expressly agreed in writing, our services are advisory in nature and do not include engineering certification, structural design, architectural services, electrical work, construction management, or installation work performed by our personnel. Any implementation, construction, or installation performed by you or third parties remains your responsibility.

Recommendations provided by Northshore Acoustics Studio Ltd. are based on information available at the time of assessment and may depend on site conditions, budget, intended use, building constraints, local regulations, and materials availability. We do not guarantee that any recommended solution will completely eliminate noise, vibration, reverberation, resonance, sound leakage, or other acoustic issues.

Any deliverables, drawings, plans, diagrams, reports, or specifications provided by us are intended solely for the purpose described in the applicable engagement and must not be relied upon for unrelated projects without our prior written consent.

3. User Obligations and Responsibilities

You agree to provide accurate, complete, and timely information necessary for us to perform our services, including dimensions, photos, site access details, intended use, technical requirements, existing conditions, and any known issues affecting acoustics or noise control.

You are responsible for:

You must not use our services for unlawful purposes or in a manner that infringes the rights of others. You agree not to misuse our reports, recommendations, or communications, and not to reproduce or redistribute them except as necessary for the intended project.

4. Payment Terms and Conditions

Fees for services will be set out in a quotation, proposal, engagement letter, invoice, or other written agreement issued by Northshore Acoustics Studio Ltd. Unless otherwise stated, all fees are stated in Canadian dollars (CAD).

Unless otherwise agreed in writing, quotations are valid for the period stated in the quotation or, if no period is stated, for thirty (30) days from the date issued. We may adjust pricing if the scope changes, if site conditions differ materially from what was represented, or if project timelines are extended due to circumstances beyond our control.

5. Cancellation and Refund Policy

You may request cancellation of services by providing written notice to Northshore Acoustics Studio Ltd. Cancellation terms depend on the stage of the engagement and any non-recoverable costs already incurred.

If we must cancel or reschedule due to unforeseen circumstances, we will use reasonable efforts to provide alternate dates or to refund any amounts paid for services not yet rendered, subject to applicable law and any non-recoverable expenses already incurred.

6. Liability Limitations

To the fullest extent permitted by applicable law, the services and all deliverables are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Northshore Acoustics Studio Ltd. does not guarantee specific acoustic outcomes, performance results, regulatory approvals, or cost savings. Acoustic performance can vary based on installation quality, building structure, materials, site conditions, user behavior, and environmental factors.

To the maximum extent permitted by law, Northshore Acoustics Studio Ltd. shall not be liable for:

Our total aggregate liability arising out of or relating to the services, these Terms, or any engagement, whether in contract, tort (including negligence), equity, statute, or otherwise, shall not exceed the total fees actually paid by you to Northshore Acoustics Studio Ltd. for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to liability, except where liability cannot be limited under applicable law.

Nothing in these Terms limits liability that cannot be excluded or limited under applicable Canadian law, including liability for fraud, wilful misconduct, or other non-excludable matters.

7. Intellectual Property Rights

All intellectual property rights in our website, branding, methodologies, templates, checklists, written materials, diagrams, reports, notes, calculations, and other content created or supplied by Northshore Acoustics Studio Ltd. remain our exclusive property or that of our licensors, unless otherwise expressly agreed in writing.

Upon full payment of all applicable fees, you are granted a limited, non-exclusive, non-transferable, non-sublicensable license to use the deliverables solely for the project and location for which they were prepared. This license does not permit resale, publication, reuse on other projects, reverse engineering, or distribution beyond what is necessary for the intended project.

You retain ownership of any materials, content, or information you provide to us. By providing such materials, you grant us a non-exclusive license to use them solely for the purpose of providing the services and maintaining our records.

Any unauthorized use, reproduction, or distribution of our intellectual property may result in legal action and may entitle us to injunctive relief and damages.

8. Data Protection and Privacy

Northshore Acoustics Studio Ltd. collects, uses, stores, and discloses personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, and relevant provincial privacy legislation.

We may collect personal information such as your name, contact details, billing information, property information, site photos, project requirements, correspondence, and other information necessary to provide our services, manage our relationship with you, and comply with legal obligations.

We use personal information for purposes including:

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in these Terms and, where applicable, in any separate privacy notice or consent form provided by us. If we engage third-party service providers to assist with operations, they will be required to handle personal information in a manner consistent with applicable law and our instructions.

9. Force Majeure

Northshore Acoustics Studio Ltd. shall not be liable for any delay, failure, or interruption in performance caused by events beyond our reasonable control, including but not limited to acts of God, fire, flood, earthquake, severe weather, pandemic, epidemic, labour disputes, supply chain disruptions, power outages, telecommunications failures, war, terrorism, civil unrest, government action, transportation issues, or the failure of third parties.

Where a force majeure event occurs, our obligations will be suspended for the duration of the event to the extent affected. We will make reasonable efforts to resume performance as soon as practicable.

10. Changes to Terms

Northshore Acoustics Studio Ltd. may update or modify these Terms from time to time to reflect changes in our business, operations, legal obligations, or service offerings. The updated Terms will be effective upon posting or upon the date specified in the revised version.

Your continued use of our services after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of our services and notify us in writing if you have an active engagement.

11. Applicable Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to them, the services, or any engagement with Northshore Acoustics Studio Ltd. shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

You irrevocably agree that the courts of competent jurisdiction located in British Columbia, Canada, shall have exclusive jurisdiction over any legal proceeding arising from or related to these Terms, subject to any mandatory rights you may have under applicable law.

12. Contact Information

If you have any questions about these Terms or our services, please contact:

Northshore Acoustics Studio Ltd.
Northshore Acoustics Studio
418 2nd Street East
North Vancouver, BC V7L 1C8
Canada
Email: [email protected]
Phone: +1 (604) 732-4859

13. Severability Clause

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the fullest extent permitted by law and the remaining provisions shall continue in full force and effect. If necessary, the invalid or unenforceable provision shall be deemed modified to the minimum extent required to make it valid and enforceable while preserving its intent as closely as possible.

By engaging the services of Northshore Acoustics Studio Ltd., you acknowledge that you have read, understood, and agreed to these Terms of Service.

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